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Billing

Welcome to our SaaS platform, where you can explore a wide range of features using a freemium account. While this free tier allows you to get a feel for our capabilities, it does come with certain limitations, such as restricted access to building multiple pipelines and creating multiple projects.

To unlock the full potential of papAI and enjoy advanced features without these constraints, you can upgrade to a subscription plan or add more credits. Here's a quick guide on how to enhance your experience by applying for a subscription.

Add a credit card

To add a credit card to your workspace, start by selecting the Workspace Settings from the left sidebar. In the settings interface, navigate to the bottom left corner of the screen where you will find the option to add a payment method.

workspace settings

Workspace settings in sidebar

Click on Add a payment method to be redirected to a Stripe form.

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Add payment method button

Enter your credit card credentials in the form and submit it.

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Stripe credit card details form

Once completed, your credit card will be added and set as the default payment method for automatic debits.

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Add payment method button

Info

If you want to add multiple payment methods, simply repeat the same process. The most recently added credit card will automatically be selected as the default payment method.
To change the default card, navigate to the payment methods section and click on any of the available cards to set it as the default credit card.

Your automatic payment history will be shown on the bottom right of the billing overview with the amount spent, the payment due date and the status of the payment.

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Payment History list and invoices

Tip

If you want more details to a specific payment, you can download the receipt of any payment in PDF format by clicking the download icon next to the selected payment.

Add a team workspace

The personal workspace on papAI is perfect for working on individual projects that don't require much effort. However, if you want to expand your experience and collaborate with a group of users on various data science projects, the team workspace is the ideal solution.

A team workspace is designed for larger, collaborative projects, allowing multiple team members to work together seamlessly. It offers advanced features and increased resources to help you build and train your pipelines more efficiently.

To create a new team workspace, you can either click the Create workspace button on the homepage or select it from the left sidebar when viewing the active workspace.

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Add workspace button in papAI homepage

This will take you to a screen displaying the different plans available, so you can choose the one that best fits your needs.

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Team workspace subscription plans

Once you select a plan, you'll be prompted to fill in details such as the billing address, workspace name, and the number of seats (i.e., users) that will be part of the workspace.

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Billing details in papAI homepage

After providing these details, you'll proceed to the payment section where you can enter your credit card information through a Stripe form.

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Stripe payment form

Once you've completed this step, your team workspace will be set up and ready to use!

You can also checkout the payment history with all your payments list with payment status, payment time and its invoice, that can be downloaded as PDF if needed.

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Payment transaction history with downloadable invoice

Warning

In case there is a payment error, the workspace will be considered invalid and will remain available for only 30 days from the payment due date. After this period, the workspace will be automatically deleted.

Add users

New members can be added to the newly created team workspace as needed, whether due to new team members joining or the initiation of a new project. To add new members, access the workspace settings and navigate to the user management tab.

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User management tab in workspace settings

Click on the Add member button, enter the new member's email address, and they will instantly receive access to the workspace.

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Add member in workspace button

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Newly added user role management settings

Add more seats in the workspace

If there are no available seats in the active workspace, you can easily add more by clicking the Manage seats button.

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Manage seat button in workspace settings

Specify the number of desired seats, and you will be redirected to the payment page to complete the process.

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Manage seats pop-up settings

Once the additional seats have been purchased, you can add new members to the active workspace.

Managing Member Roles and Permissions

In the user management tab, you can also manage roles and permissions for each workspace member.

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More options button in user management tab

Assign roles such as owner, editor, or viewer to control access levels and responsibilities within the workspace. This ensures that each member has the appropriate level of access to perform their tasks effectively while respecting the data governance.

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More options button in user management tab

Removing Members

If you need to remove a member from the workspace, go to the user management tab, locate the member you wish to remove, and in the three dots icon next the selected member, click the Remove member button. Confirm the removal, and the member will no longer have access to the workspace.

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More options button in user management tab

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Remove user option in user management tab

Removing Seats from the Subscription

If you need to remove seats from your workspace subscription, navigate to the workspace settings and go to the user management section. In this section, locate the Manage Seats option. Click on this option and specify the number of seats you want to remove.

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Manage seat button in workspace settings

Confirm the changes, and your subscription will be updated accordingly. The billing adjustment will take effect from the next billing cycle, ensuring that you are only charged for the seats you actually need.

By effectively managing team members and their roles, you can ensure a smooth and productive collaboration environment in your papAI workspace.